Responsible Gaming
Gaming Should Be Entertainment
At Fair Go Casino, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. We are committed to promoting responsible gaming practices and supporting our Australian players in maintaining a healthy relationship with online gambling.
Remember: Only gamble with money you can afford to lose, and never view gambling as a source of income.
Age Verification
Fair Go Casino is strictly for players aged 18 years and over, in accordance with Australian gambling laws. We are committed to preventing underage gambling and employ robust age verification procedures during account registration and verification processes.
It is illegal for anyone under 18 to gamble online in Australia. If you are under the legal age, please do not access this site.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please review the following warning signs and seek help immediately if you recognise any of these behaviours in yourself or someone you know:
- Chasing losses: Gambling more to try to recover money you've lost
- Hiding gambling activity: Concealing the time and money spent gambling from family or friends
- Increased gambling: Needing to gamble with larger amounts to achieve the same excitement
- Failed attempts to quit: Repeatedly trying to cut back or stop gambling without success
- Neglecting responsibilities: Prioritising gambling over work, study, family, or personal relationships
- Financial strain: Borrowing money, using credit cards, or experiencing debt due to gambling
- Emotional distress: Feeling anxious, depressed, irritable, or restless when not gambling
- Lying about gambling: Dishonesty with loved ones about the extent of your gambling
- Using gambling to escape: Gambling to cope with stress, anxiety, depression, or personal problems
If you recognise any of these signs, professional help is available and seeking support is a sign of strength, not weakness.
Self-Help Tools
Fair Go Casino provides the following responsible gaming tools to help you maintain control over your gambling activity:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount of money you deposit. Once a limit is reached, no further deposits can be made until the period resets.
- Loss Limits: Set a maximum amount you are willing to lose during a specific timeframe. When this limit is reached, gaming access will be suspended.
- Time Limits: Set session time reminders to help you track how long you've been playing and take regular breaks.
- Reality Checks: Receive periodic pop-up notifications during gameplay reminding you of the time elapsed and money wagered.
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your Fair Go Casino account. During this period, you will be unable to log in or access any gaming features.
To activate any of these tools, please visit your account settings or contact our customer support team.
Support Organisations
If you are experiencing problem gambling, confidential support and assistance is available from the following organisations:
Australia
- Gambling Help Online – Free, confidential counselling service for Australians
www.gamblinghelponline.org.au
Phone: 1800 858 858 (toll-free, 24/7) - Gamblers Anonymous – Support groups across Australia
www.gamblersanonymous.org.au - The Salvation Army Problem Gambling Services – Counselling and support
Phone: 1300 371 570
United Kingdom
- GamCare – Free support and information
www.gamcare.org.uk - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Prevention and treatment resources
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Helpline and resources
www.ncpgambling.org
Phone: 1-800-522-4700 (toll-free, confidential)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
www.bzga.de
All support organisations listed above provide free, confidential assistance.
Take Action Today
If you or someone you know is struggling with problem gambling, please seek help immediately. There is no shame in reaching out for support – help is available, and recovery is possible.
Contact one of the support organisations listed above, speak with a trusted friend or family member, or reach out to your healthcare provider. The earlier you seek help, the better the outcome.
Your wellbeing is important to us. Fair Go Casino is committed to providing a safe and responsible gaming environment for all players.